01
Missed call
A customer calls while your team is in the field. TriageFlow responds by text before the lead goes cold.
Founding HVAC AI Triage Pilot
Stop losing HVAC calls while your techs are in the field.
TriageFlow captures missed calls, asks the right diagnostic questions, and gives your team a better-prepared service request.
For independent HVAC service companies with 2–10 employees in the Indianapolis / Fishers area.
Live HVAC triage
SMS-first intake
New service request
No A/C cooling
System is running but warm air is coming from the vents.
Indoor temperature: 82°F
Customer requests today if possible.
Severity
Medium
Next step
Review request
The offer
Prove the intake flow on real HVAC demand.
$750
Founding-pilot enrollment
Ongoing service is quoted after the pilot based on call volume and integrations. No payment form is required to apply.
14-day SMS-first pilot
No-cool / no-heat diagnostic intake
Missed-call text-back
Urgency and severity labels
Appointment-request capture
End-of-pilot results review
How triage works
The intake your dispatcher would want before the truck rolls.
02
Technical intake
The SMS flow asks focused no-cool or no-heat questions and assigns a practical urgency label.
03
Prepared job request
Your shop receives the service request with the customer’s answers, timing, and next-step context.
Apply for a pilot
Tell us how missed calls move through your shop today.
We are qualifying a small group of Indianapolis and Fishers HVAC teams for this founding pilot.
Have a question first? Reach the team directly at team@triageflow.madethis.app.
Pilot FAQ
Clear operating boundaries.
Is this a voice answering service?+
Not in this pilot. The Founding HVAC AI Triage Pilot is SMS-first so your team can validate the intake workflow with real requests before expanding coverage.
Does TriageFlow diagnose HVAC equipment?+
No. It gathers approved symptom details and applies your intake rules. It does not replace licensed HVAC judgment, on-site diagnosis, or safety decisions.
Who controls scheduling and dispatch?+
Your shop does. TriageFlow captures an appointment request and prepares the handoff; your team keeps full control of scheduling, dispatch, pricing, and technician assignment.